Contractor CRM — Customer Management Software

Customer CRM built for contractors. Add customers, store contact info, and track history on every plan. Upgrade to Core or Pro for estimates, invoicing, scheduling, and more.

Your Customer Data Is Scattered Everywhere

Mrs. Johnson calls. She's been a customer for 3 years. You've done 5 jobs for her. But her info is split between your phone contacts, a notebook in the truck, an old spreadsheet, and your memory. You ask her for her address again. She notices.

Competitor pricing, packages, and contract terms change over time. Compare current quotes against FieldFuze’s published plans: Core starts at $49/month, Pro includes 15 seats, additional seats are $8.99 each, setup is $0, and billing is month-to-month.

FieldFuze gives you a CRM built specifically for field service — included on every plan, with Core. Every customer has a complete profile with contact info and history. On the Pro plan, you also get job history, property details, communication logs, and service agreement tracking. When Mrs. Johnson calls, you pull up her profile and know everything.

What You Get

A CRM built for field service — included on every plan. Pro (recommended) adds full operational tooling.

Complete Customer Profiles

Name, address, phone, email, property details, access instructions, gate codes, pet warnings — everything your crew needs for every visit in one place.

Full Job History

See every job you've ever done for a customer. What you did, when, what you charged, what materials you used, and any notes from the crew. Never ask "have we been here before?"

Communication Logs

Track every call, text, email, and note for each customer. When they call back about a previous conversation, you know exactly what was discussed.

Property Details

Record property-specific info — roof type, HVAC model, pipe material, panel amperage. Your techs arrive prepared with the right parts and knowledge.

Service Agreement Tracking

Track active service agreements per customer. Know when maintenance is due, when agreements expire, and which customers are up for renewal.

Unlimited Records

No cap on customer records. Store every customer you've ever worked with and access their complete history instantly from any device.

How It Works Day-to-Day

Here's what a CRM built for contractors actually looks like:

9:00 AM — Repeat Customer Calls

Mrs. Johnson calls about her AC making a noise. You pull up her profile in FieldFuze and see: 3-ton Trane unit, installed 2019, you serviced it last June and replaced the capacitor. You tell her you'll send someone out and already know what tools and parts to bring.

9:05 AM — Dispatching with Context

You assign the job to your nearest tech. He opens the job on his phone and sees Mrs. Johnson's full property profile — gate code 4521, dog in backyard, AC unit is on the east side of the house, and the capacitor was replaced last year so it's probably not that again.

11:00 AM — Building the Relationship

Your tech finishes the job and adds notes: "Contactor was pitting, replaced. Coils are dirty — recommended annual maintenance plan." You follow up next week with a maintenance agreement offer. She signs because you clearly know her system.

11 Months Later — Proactive Outreach

FieldFuze reminds you that Mrs. Johnson's maintenance agreement is up for renewal. You call, she renews, and you've locked in another year of recurring revenue — because you tracked it.

What Contractor CRM Software Costs

Generic CRMs are built for sales teams, not contractors. Contractor CRMs from competitors are powerful but expensive.

PlatformMonthly CostAnnual Cost
ServiceTitan See current pricing Check current plan
Jobber See current pricing Check current plan
HubSpot CRM See current pricing Check current plan
Housecall Pro See current pricing Check current plan
FieldFuze From $49/month See plan details

Common Questions

Yes. FieldFuze includes a CRM built specifically for field service contractors. The Core plan (3 seats) includes the CRM with customer profiles, contact history, estimates, invoicing, and payment processing. The Pro plan adds scheduling, time tracking, contracts, inventory, and more.

Yes. Every job you've ever done for a customer is tracked in their profile — dates, services, pricing, materials used, crew notes, and photos. Your team has full context for every return visit.

Yes. HubSpot is built for sales pipelines and marketing. FieldFuze CRM is built for field service — it tracks property details, equipment info, job history, service agreements, and integrates directly with scheduling, invoicing, and dispatching.

Unlimited. There is no cap on customer records in FieldFuze. Store every customer you've ever worked with and access their complete history from any device.

Related

Stop Losing Customer Context

FieldFuze gives you a contractor-specific CRM on every plan. Pro (recommended) for full operations.

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