Free CRM built for contractors. Add customers, store contact info, and track history on the Free plan ($0/month). Upgrade to Core or Pro for estimates, invoicing, scheduling, and more.
Mrs. Johnson calls. She's been a customer for 3 years. You've done 5 jobs for her. But her info is split between your phone contacts, a notebook in the truck, an old spreadsheet, and your memory. You ask her for her address again. She notices.
Generic CRMs like HubSpot are free but built for sales teams, not contractors. They don't track job history, property details, or service agreements. Contractor-specific CRMs like ServiceTitan's start at $398/month.
FieldFuze gives you a CRM built specifically for field service — included free on every plan, starting at $0/month. Every customer has a complete profile with contact info and history. On the Pro plan ($349/month), you also get job history, property details, communication logs, and service agreement tracking. When Mrs. Johnson calls, you pull up her profile and know everything.
A CRM built for field service — included free on the Free plan. Additional features available on Core and Pro.
Name, address, phone, email, property details, access instructions, gate codes, pet warnings — everything your crew needs for every visit in one place.
See every job you've ever done for a customer. What you did, when, what you charged, what materials you used, and any notes from the crew. Never ask "have we been here before?"
Track every call, text, email, and note for each customer. When they call back about a previous conversation, you know exactly what was discussed.
Record property-specific info — roof type, HVAC model, pipe material, panel amperage. Your techs arrive prepared with the right parts and knowledge.
Track active service agreements per customer. Know when maintenance is due, when agreements expire, and which customers are up for renewal.
No cap on customer records. Store every customer you've ever worked with and access their complete history instantly from any device.
Here's what a CRM built for contractors actually looks like:
Mrs. Johnson calls about her AC making a noise. You pull up her profile in FieldFuze and see: 3-ton Trane unit, installed 2019, you serviced it last June and replaced the capacitor. You tell her you'll send someone out and already know what tools and parts to bring.
You assign the job to your nearest tech. He opens the job on his phone and sees Mrs. Johnson's full property profile — gate code 4521, dog in backyard, AC unit is on the east side of the house, and the capacitor was replaced last year so it's probably not that again.
Your tech finishes the job and adds notes: "Contactor was pitting, replaced. Coils are dirty — recommended annual maintenance plan." You follow up next week with a maintenance agreement offer. She signs because you clearly know her system.
FieldFuze reminds you that Mrs. Johnson's maintenance agreement is up for renewal. You call, she renews, and you've locked in another year of recurring revenue — because you tracked it.
Generic CRMs are free but useless for contractors. Contractor CRMs are powerful but expensive.
| Platform | Monthly Cost | Annual Cost |
|---|---|---|
| ServiceTitan | $398+/mo + per-tech | $4,776+ |
| Jobber | $39+/mo (limited CRM) | $468+ |
| HubSpot CRM | $0 (not built for contractors) | $0 |
| Housecall Pro | $59+/mo | $708+ |
| FieldFuze | $0 CRM (Free plan) | $0 |
Yes. FieldFuze includes a CRM built specifically for field service contractors. The Free plan ($0/month, 1 seat) includes CRM with customer profiles and contact history. The Core plan ($49/month, 3 seats) adds estimates, invoicing, and payment processing. The Pro plan ($349/month, 15 seats) adds scheduling, time tracking, contracts, inventory, and more.
Yes. Every job you've ever done for a customer is tracked in their profile — dates, services, pricing, materials used, crew notes, and photos. Your team has full context for every return visit.
Yes. HubSpot is built for sales pipelines and marketing. FieldFuze CRM is built for field service — it tracks property details, equipment info, job history, service agreements, and integrates directly with scheduling, invoicing, and dispatching.
Unlimited. There is no cap on customer records in FieldFuze. Store every customer you've ever worked with and access their complete history from any device.
FieldFuze gives you a contractor-specific CRM on the Free plan. Upgrade to Core or Pro for estimates, invoicing, scheduling, and more.
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