Start with a free CRM, then scale with plans from $49/mo. Service call scheduling, parts tracking, dispatching, invoicing, and customer management — all in FieldFuze.
Appliance repair is a high-volume, fast-turnaround business. You're running 8-15 service calls a day per technician, tracking parts availability, managing warranty claims, and trying to get paid the same day. When your dispatcher is juggling phone calls and a whiteboard, calls get missed and revenue walks out the door.
Legacy FSM platforms like ServiceTitan charge $250-500 per technician per month — brutal for a 5-tech appliance repair shop. Simpler tools like Jobber lack the dispatching power and parts tracking you need for high-volume service calls.
FieldFuze gives appliance repair companies a free CRM to get started, with paid plans from $49/mo that include estimates, invoicing, scheduling, dispatching, and inventory tracking. Pro at $349/mo includes 15 seats — your dispatcher, office manager, and all your techs on one platform.
Built for appliance repair — the tools your business actually needs.
Appliance repair runs on speed. When a customer's fridge dies, they want someone today. FieldFuze's dispatch board shows technician availability, location, and current job status so you can slot emergency calls into the schedule in seconds.
Track what parts each tech carries on their truck. When a tech uses a compressor relay or a water inlet valve, it's logged against the job. Know when to restock trucks and what parts to order.
Create service calls with appliance type, brand, model number, and symptom description. Techs see everything before they arrive — no wasted trips for the wrong parts.
Tech diagnoses the problem, builds the estimate on their phone, gets customer approval, completes the repair, and sends the invoice — all in one visit. Customers pay on the spot with card or ACH.
Every customer has a complete service history. When Mrs. Johnson calls about her dishwasher again, you see every past visit, what was repaired, what parts were used, and what's still under warranty.
See where every tech is in real time. Route the nearest available tech to emergency calls. Track mileage for payroll and tax purposes.
Here's what a typical day looks like for an appliance repair company using FieldFuze:
Your dispatcher reviews today's 35 service calls across 5 technicians. Each tech has 7 calls scheduled, organized by route. Emergency calls from overnight are slotted into the first available gaps. Every tech sees their schedule on the FieldFuze mobile app.
Tech arrives at first call — a Samsung refrigerator not cooling. He sees the model number and symptom in FieldFuze before he even knocks on the door. Diagnoses a bad compressor relay, checks his truck inventory — has the part. Builds estimate, customer approves, repair done in 45 minutes.
A restaurant's commercial freezer is down. Dispatcher sees which tech is closest and finishing their current job soon. Reassigns the emergency call, tech arrives within an hour. Invoice sent from the job site, customer pays immediately.
All 35 calls completed. 32 invoices sent, 28 already paid. Parts used are logged against each job. Dispatcher reviews tomorrow's schedule and adjusts routes.
Per-technician pricing crushes appliance repair margins.
| Platform | Monthly Cost | Annual Cost |
|---|---|---|
| ServiceTitan | $398+/mo + $250-500/tech | $20,000+ |
| Housecall Pro | $199+/mo + $30/user | $3,828+ |
| Jobber | $249+/mo | $2,988+ |
| FieldEdge | $100+/mo + $50/user | $4,200+ |
| FieldFuze | $49+/mo | $588+ |
FieldFuze offers a free CRM for appliance repair businesses to get started — manage customers, service history, and equipment records at $0/month. Paid plans from $49/mo add scheduling, dispatching, invoicing, parts tracking, and GPS fleet tracking. Pro at $349/mo includes 15 seats.
Yes. Track parts per technician truck and per warehouse. When a tech uses a part on a job, it's logged automatically. Set low-stock alerts and know exactly what to reorder.
Yes. The real-time dispatch board shows technician location, availability, and current job status. Slot emergency calls into the schedule and route the nearest available tech in seconds.
Yes. Technicians diagnose the issue, build the estimate, get customer approval, complete the repair, and send the invoice — all from their phone. Customers pay on the spot with card or ACH.
FieldFuze gives appliance repair companies a free CRM to start, with dispatching, parts tracking, and invoicing on paid plans from $49/mo.
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