Let's be honest: ServiceTitan is built for enterprise contractors with 20+ technicians, dedicated office staff, and big budgets.
If you're running a smaller operation — 2 to 15 techs — you're paying for 200 features and using 30. You're sitting through 6-12 months of "implementation." You're writing checks for $10,000+ before you've dispatched a single job.
There's a better way.
The Simple Truth
FieldFuze charges no monthly subscription fee.
$0/monthNo implementation fee. No 12-month contract. Just 2.9% on payments — and you're running in days, not months.
ServiceTitan Review 2026: Is It Worth It?
ServiceTitan Pricing: How Much Does ServiceTitan Cost?
ServiceTitan doesn't publish pricing on their website. That's a red flag. Here's what contractors actually pay:
Real ServiceTitan Costs
One HVAC contractor reported paying over $4,000/month for a 12-person team. Some larger companies report annual fees exceeding $300,000. Even Jobber pricing looks affordable compared to this — though Jobber has its own issues. See our complete ServiceTitan pricing breakdown for full details.
And that's before you've even finished onboarding.
ServiceTitan Implementation: How Long Does It Take?
ServiceTitan isn't plug-and-play. You're looking at:
- 6-12 months for full implementation
- Dedicated staff to manage the transition
- Training for every employee
- Data migration headaches
Some contractors report implementation delays extending over a year. One BBB complaint stated:
"We have NEVER BEEN ONBOARDED. At this point, we have currently paid for 1 year of ServiceTitan even though we do not use the software."
You're paying thousands before you even get started.
Is ServiceTitan Good for Small Businesses?
Here's the problem: ServiceTitan was designed for operations with full departments — dispatch teams, office managers, inventory specialists, marketing departments.
If you have 6 people and one office person, you're getting the same software built for companies with 60 people.
"ServiceTitan was built for enterprise-level contractors. If a company with huge staff is getting the same software as a company with six people, it's really not a good fit."
You're paying for complexity you don't need.
ServiceTitan Customer Service and Support Issues
When you're paying enterprise prices, you expect enterprise support. Many contractors report otherwise:
"Absolutely the worst customer service I've ever had in my entire life from a support company."
Another G2 reviewer noted: "The lack of customer support can be a drag when you're in a pinch. The turnaround time can be slow, and they don't have the urgency that our boots on the ground need."
Does ServiceTitan Have a Free Trial?
ServiceTitan doesn't offer a free trial. You have to commit to a paid plan — typically a 12+ month contract — before you can even test it.
One contractor who realized 10 days in that they weren't ready was quoted a $39,375 buyout for their 2-year contract.
ServiceTitan Problems Summary
- $8,000-$15,000+/year for small businesses
- $5,000-$50,000+ implementation fees
- 6-12 months to get fully onboarded
- No free trial — commit blind
- Long contracts with expensive buyouts
- Enterprise complexity for small business needs
- Support issues when you need help fast
Best ServiceTitan Alternative for Small Business: FieldFuze
FieldFuze charges no monthly subscription.
Zero. Nothing. $0/month.
We make money on payment processing — 2.9% on card transactions. That's it.
No implementation fee. No 12-month contract. No 6-month onboarding. You sign up and start working.
ServiceTitan vs FieldFuze: Year 1 Costs (10 techs)
That's a new truck. That's a major equipment upgrade. That's money back in YOUR pocket instead of software fees.
ServiceTitan vs FieldFuze: Feature Comparison
| Feature | ServiceTitan | FieldFuze |
|---|---|---|
| Monthly subscription | $398-$500+ | $0 |
| Implementation fee | $5K-$50K+ | $0 |
| Time to launch | 6-12 months | Days |
| Free trial | No | Yes |
| Contract required | 12+ months | None |
| Job scheduling | Yes | Yes |
| GPS tracking | Yes | Yes |
| Invoicing & estimates | Yes | Yes |
| Inventory management | Yes | Yes |
| Insurance claims tracking | Limited | Yes |
| Time tracking | Yes | Yes |
| Contract e-signatures | Yes | Yes |
| Best for team size | 20+ techs | 2-50 techs |
You get the core features you actually use — without paying for 170 features you don't.
FieldFuze Features: What's Included for $0/Month
Everything You Need, Nothing You Don't
- Job scheduling & dispatch — Drag and drop, no complexity
- Inventory management — Track parts, auto-deduct on completion
- Invoicing & estimates — Professional quotes, fast payments
- Insurance claims tracking — For restoration and roofing work
- Auto time tracking — Clock-in on login, overtime calculated
- Contract management — E-signatures, templates, terms
- Commission tracking — See who's generating revenue
- AI assistant — Built-in help for job notes and communication
How Long Does It Take to Set Up FieldFuze?
The biggest difference? Time to value.
With ServiceTitan, you're looking at:
- Sales calls and demos
- Contract negotiations
- Implementation planning
- Data migration
- Training sessions
- 6-12 months before you're fully running
With FieldFuze:
- Sign up
- Import your customers
- Start dispatching
You can be live in days. Your team learns the app in one afternoon.
ServiceTitan vs FieldFuze: Which Is Best for Your Business?
FieldFuze is built for:
- HVAC contractors with 2-30 technicians
- Plumbing companies that don't need enterprise complexity
- Electrical contractors looking to save on overhead
- Roofing contractors who need insurance claims tracking
- Restoration companies managing insurance work
- Any contractor who wants to stop paying enterprise prices
ServiceTitan might be better if:
- You have 50+ technicians and dedicated office staff
- You need enterprise-level marketing automation
- You have the budget and time for 6-12 month implementation
For everyone else? There's a simpler path.
ServiceTitan Total Cost of Ownership: 3-Year Analysis
Every month you stay on ServiceTitan:
- Another $500-$4,000+ in subscription fees
- Another month of paying for features you don't use
- Another month of enterprise complexity for a small business
Over 3 years, you could spend $50,000-$100,000+ on software.
Or you could pay $0/month and invest that money back into your business.
See How FieldFuze Compares to ServiceTitan
No credit card. No contract. No 6-month implementation. Book a quick demo and see why contractors are switching.
Your subscription cost: $0. Forever.
Book a Demo — Save $10,000+ServiceTitan Alternative FAQ
"Is FieldFuze really free?"
Yes. No monthly fee, no implementation fee, no per-technician fee. We make money on payment processing (2.9%) — same model as Stripe or Square.
"Can it handle what ServiceTitan does?"
For 90% of small to mid-sized contractors, yes. Scheduling, dispatch, invoicing, estimates, inventory, time tracking, contracts — it's all there. What we don't have: enterprise marketing automation and call center features most small businesses don't use anyway.
"How do I switch from ServiceTitan?"
Customer data can be imported. Your team learns the app quickly. The hard part is getting out of your ServiceTitan contract — check your terms for early termination options.
"What if I need help?"
Real support from people who understand contracting businesses. Not enterprise-level ticket queues.
ServiceTitan vs FieldFuze: The Verdict
ServiceTitan charges $8,000-$15,000+/year, requires $5K-$50K+ implementation, takes 6-12 months to launch, and locks you into long contracts.
FieldFuze charges $0/year, has no implementation fee, launches in days, and requires no contract.
If you're a small to mid-sized contractor who wants to stop overpaying for enterprise software, FieldFuze is the clear choice. Looking for a ServiceTitan alternative for HVAC, ServiceTitan alternative for plumbers, or the best field service software for small business? FieldFuze delivers. Also see our Jobber alternative comparison for a full software landscape view.
Ready to Stop Overpaying?
Join contractors who keep their money and get software that fits their business.
Book a Demo — $0/Month Forever